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Just to say many thanks to your team for the new loft here. We have the carpets down and all done bar the last few details. It really does look good now and it has created a fantastic space – your ideas on the redesign have made an enormous difference: we can see the outline of the shape we would have had if we had stuck with the original plan and the new version is immeasurably better. On top of that the roof light we gained fills the room with light and really makes it. So we really appreciate your patience in hanging on while we got all the planning permissions sorted out, which I know must have been a nuisance for you.
We also have to say a huge thanks to Pete who has been tireless in sorting out all the glitches along the way, and always with a smile on his face! If you are not used to these things it makes a huge difference to the experience if you have someone who will work with you to get things how you want and Pete has been excellent at that, so we are very grateful to him, and to Silviu for getting it all done.
I’ve told Pete we are very happy if you want to take some photos or to show the loft to prospective clients, so do take us up on that if you want to.
Every aspect of the process was handled with professionalism, skill and genuinely great customer service. Once the work started the building team were friendly, hard working and most importantly polite and respectful to our house and family. Their work was carried out to the highest standards and their attention to detail was staggering.
I am very very pleased that we chose you as a company to do our loft, you certainly came across as an extremely professional company who knew their stuff, even from the quote and layout of all the costs and breakdowns, and I was right all along.
We would have absolutely no problem in recommending your company to anyone looking for Surrey Lofts to complete works for them. You provided exactly what was agreed in your quotation. You were on budget and on time for the entire project.
Surrey Lofts provided exactly what was agreed prior to commencing work, on budget (to the penny) and on time (to the preliminary completion schedule), what more can I say!
Timings were very tight as we wanted the loft completed before our second baby was due. Surrey Lofts gave us a very competitive quote and handled all the planning issues. They did exactly what they said and completed our loft in six weeks.
We had a large unused loft space. With the help of Surrey Lofts we were able to get two extra bedrooms and a large family bathroom. We were very short of storage space and they were able to design some very clever cupboards at the top of the stairs and under the eaves.
We would not hesitate to use Surrey Lofts in the future and would be more than happy to recommend you to prospective clients.
When our friends asked us how our loft was coming along, they were all amazed when we told them that the work was already completed, in exactly the time Surrey Lofts quoted from the beginning, 6 weeks! We knew the finished work was brilliant, but compliments from friends and family who has seen the work made us feel very proud and that we made the right decision to have chosen Surrey Lofts.
Surrey Lofts professional approach to all aspects of the project ensured that the works were carried out on time and on budget.
I used Surrey Lofts to build a large loft extension. The company were very professional and easy to deal with. The work was completed on time, within budget and We were very happy with the quality of the workmanship. I would highly recommend Surrey Lofts.
